CAREERS

Position: Chief Manager

Reports To: Sr. Vice President Business Operations

Department: Learning & Development

Minimum Experience : Minimum of 7 - 10 years of work experience in a similar role preferably in real estate.

Minimum Qualification: Undergraduate (any degree) from a reputed University Certification in Training/ Platform skills from a reputed Institute

JOB PURPOSE:

To lead the organization’s L&D team with a strategic approach in driving all departments towards the organization’s goal and vision; and inculcate a continuous learning & performance improvement culture through process, technical, soft skills, hard skills, behavioral and leadership training programs.

KEY ACCOUNTABILITIES:

Training:

• To identify training needs across the organization through skill-gap analysis and other methods

• Develop training content based on TNA outcome and ensure effective training delivery for all standardized programs as well as for impromptu requirements

• Organize and anchor the New Hire Orientation programme to enable easy settling-in and assimilation of new joiners

• Along with the regular ILT sessions, to execute other learning methods such as e-learning, team building activities, brainstorming sessions, video & quiz based learning and various others.

• Prepare annual training plan and monthly training calendars based on needs identified; accordingly prepare annual training budget

Audits & Coaching:

• Conduct internal process quality audits and follow systematic evaluation & coaching methodologies to ensure adherence of processes, TAT, service skills, etc.

• To develop process performance policies and methods for evaluating performance through audits, observations & coaching

Content Development:

• Development of training content – Design documents, ILT/ workshop content, evaluation metrics, trainer notes, etc.

• To prepare FAQs and ready reckoners for new product launches, schemes, offers, etc.

• Process writing, SOP creation, email formats & call scripts wherever streamlining is required

Learning MIS Management:

• To track & update all learning MIS such as man-day targets, planned Vs actuals, budget vs spend, etc.

Position: Assistant Manager / Manager - Sales

Department: Sales

Experience : 8-12 years of relevant experience.

Minimum Qualification: Degree / PG Degree

Job Description:

• Preferably have experience in Sales / Marketing of Real Estate Company

• Should have hands on experience in handling Sales activities of at least 1 project in the last 3 year time frame

• Ability to reach and contact the right decision makers for the product

• Review your own sales performance, aiming to meet or exceed targets

• Should be a team player

• Should possess lateral thinking and good communication skills

Brief Job Description:

• Responsible to work under guidance & mentoring of sales and active in achieving the sales targets set by the Company.

• Achievement of sales targets

• Responsible for handing over the customer file/account to CRM after sale.

• Generating sales through customer referrals

• Conducting activities along with the marketing support and generating leads.

• Identifying prospects from leads and convert them into sales following ‘We excel” sales process, persuasion, and proper follow up.

• Leaving a good feeling about the company and the products and services offered in the minds of all leads, and a desire to buy from us.

• Timely Updating of ERP.

• Co-ordinating with CRM for customer documentations.

• Handling all leads coming in through various channels through media and other campaigns/activities and converting them into sales by proper sales presentation, persuasion and through regular quality follow up.

• Handling out door campaigns, campus activities etc., to generate leads.

• Providing monthly updates on competitor activities in the nearby area and planning & implementing counter strategies to overcome market challenges.

Position: Senior Executive - Sales

Department: Sales

Experience : 2 - 5 of relevant experience

Minimum Qualification: Degree / PG Degree. Some relevant selling experience

Fluent speaking and communication skills in English and Tamil.

Job Specific Skills:

• Preferably have experience in Sales / Marketing of Real Estate Company

• Should have hands on experience in handling Sales activities of at least 1 project in the last 3 year time frame

• Ability to reach and contact the right decision makers for the product

• Review your own sales performance, aiming to meet or exceed targets

• Should be a team player

• Should possess lateral thinking and good communication skills

Brief Job Description:

• Responsible to work under guidance & mentoring of sales and active in achieving the sales targets set by the Company.

• Achievement of sales targets

• Responsible for handing over the customer file/account to CRM after sale.

• Generating sales through customer referrals

• Conducting activities along with the marketing support and generating leads.

• Identifying prospects from leads and convert them into sales following ‘We excel” sales process, persuasion, and proper follow up.

• Leaving a good feeling about the company and the products and services offered in the minds of all leads, and a desire to buy from us.

• Timely Updating of ERP.

• Co-ordinating with CRM for customer documentations.

• Handling all leads coming in through various channels through media and other campaigns/activities and converting them into sales by proper sales presentation, persuasion and through regular quality follow up.

• Handling out door campaigns, campus activities etc., to generate leads.

• Providing monthly updates on competitor activities in the nearby area and planning & implementing counter strategies to overcome market challenges.

Position: Project Manager (Technical)

Experience : Minimum of 10 - 15 years' of work experience in Construction industry.

Qualification: Undergraduate in CIVIL ENGINEERING from a reputed University.

Ensure high quality of deliverables and aesthetic aspects of project which is in the best interest of the organization.

Job Description:

• Execution of project as per design, drawing & specification with good construction practices. (Fastest, safest, cheapest, best quality)

• Monitoring of progress. Keeping proper controls on staffs and monitoring their performance.

• Overall Control of construction activities.

• Adherence with project time schedule.

• Quality - Timely testing of building material regularly .

• Adherence to project budget.

• Follow up with architect, consultant for getting all required drawing well in advance so as to study the drawing for build ability .

• Handling of customers with proper courtesy and hospitality.

• Driving Project Management initiatives like defining technical specification s, reporting an. d documentation,  commissioning and executing the entire Project.

• Reviewing the operational practices, identify the areas of obstruction/ quality failures and advise on system and process changes for qualitative improvement in productivity.

• Effective materials management and inventory control to maintain smooth flow of materials for construction with minimum inventory holding.

• Identifying critical issues related to site activities and ensuring timely resolution of queries so as to ascertain uninterrupted construction works.

• Ensuring optimal utilization of available resources while controlling overhead costs and enhancing productivity, conducting weekly project review meetings to monitor the progress of the project.

• Ensure Safety

• ISO 9001:2015 is followed and maintain the necessary documents .

Job Specific Skills:

• Thorough knowledge and application of construction methodologies and latest technologies

• Up-to-date knowledge of and ability to deal with Development Regulations (like CMDA, Environmental laws, etc.)

• MS OFFICE (Outlook , Word, Excel, PowerPoint).

• Planning tools such as Primavera , MS Project

• Should be able to write reports, prepare presentations and other documents.

• Identifying the teams, assign the works.

Position: Assistant Manager – L&D

Experience: 4-6 years of relevant experience. Stable work experience, Be dedicated to customer satisfaction and a great customer experience.

Qualification: Degree / PG Degree.

Brief Job Description:

Position: Assistant Manager – Sales & Process Training

Experience: Minimum 5 yrs of work experience in a similar role preferably in real estate.

Minimum Qualification: Certified Trainer with Bachelor’s degree

Brief Job Description:

To analyze sales & customer service specific training need, develop relevant content & ensure effective training delivery of the same

To conduct training for new and current associates and develop precise and individualized training plans for underperforming staff

To coach individuals on a regular basis; providing specific guidance thus improving individual and team’s performance

To audit calls and observe interactions with customers to assess quality and monitor the adherence of processes set

To observe sales encounters and CRM interactions with customers and determine the training needs for individuals and team

To do sales perspective competitor analysis; study the difference in product and customer service aspects

To create competitor awareness in the sales team and educate on product advantages

To deliver product training on a regular basis reiterating value based selling practices

To coordinate with respective customer facing departments for preparation of product training content

Provide regular updates on current market trends, customer requirements and government norms to respective stakeholders

To ideate and provide consistent learning through various alternate means (video-based learning, case studies, etc.) · To participate in review meetings and provide inputs on strengths and areas of improvement

Department: Legal Head

1. JOB DETAILS:

Position Title: Head - Legal

2. JOB PURPOSE:

 The Head - Legal shall oversee the functions of the legal department and handle all aspects of real estate transactions. Prepare and review legal documents relating to real estate, negotiate the terms and conditions of transactions, and facilitate the transfer of titles. Ensure all transactions are legal, binding and in the best interest of the organization.

3. JOB DIMENSIONS: Direct Reports:

(Direct Reports) Number of staff supervised Total: 4 / 6 (Total number of staff supervised)

4. KEY ACCOUNTABILITIES: 

Description Performance Indicators Due Diligence: Independently conduct due diligence and title document scrutiny, title investigation and represent the company for discussions on its legal and related matters with Landowners / Vendors / Joint venture partners. Zero defect in title. Due diligence and title investigation includes coordinating with various offices (Registrar office, Village Administrative office, Taluk office, Land records offices etc.) and approaching various stakeholders (landowners, mediators/government etc.) to get required documents/information for thorough scrutiny. Title opinions.

Documentation: 

Preparation / Drafting, execution, and registration of various deeds, documents etc., (Sale agreements, Sale deeds, Lease deeds, Gift deeds, Exchange deeds, Rental Agreement, Joint Venture Agreements, Power of Attorney, documents, or undertakings with respect to property purchase, sale, bank loan/mortgage, rentals/leases, and all contracts). Drafting / vetting of replies and letters on matters having legal implications Interpret laws, rulings, and regulations for real estate transactions and give clear recommendations. Ensuring chances of disputes and litigation are eliminated and violations prevented.

Stakeholder Management Work closely with panel advocates in the preparation of Plaints, Written Statements, Memos, Interlocutory applications, Writ petitions On time follow up and updates. Error free drafting Dispute resolution and drafting various types of criminal petitions etc. Frequently keep in touch with the company's Advocates/Lawyers to keep a track on case status and keep records of various documents/petitions filed by them on behalf of the company. Follow up with the police and other government departments for effective prevention and resolution of disputes/issues.

Risk Management Monitor legal risk in real estate documentation and advise the organization accordingly. Take responsibility for ensuring effective and efficient management of the company's legal and contractual risks. Eliminate risks arising out of title to property, both for the company and its customers. Identification and elimination of risks.

Compliance: 

Ensure compliance • Manage regulatory and compliance-related services. • Ensure that appropriate approvals are in place before real estate transactions are executed.

Subject Matter Expertise:

 Expertise in all property and real estate related laws and regulations, contract and labour laws. Timely and proper advice to the management Familiar with court proceedings, rules, and court nomenclature with respect to litigations and to follow up and keep track with the companys external legal consultants/advocates and update the management on progress, status updates and providing overall guidance.

5. JOB CONTEXT: 

Developing a structured legal framework and process for the organization. Work collaboratively with the key departments namely, Land Acquisition, Liaison, Sales and CRM and be accountable for the various corrections of their documents, documents standardisation and workflow requirements. Identify and proactively address issues impacting efficiency and quality. Identify and facilitate means for continuous improvement. Providing support, and training to staff on a regular basis.

6. COMMUNICATIONS & WORKING RELATIONSHIPS: 

Internal: Extensive contacts across key departments - Land acquisition, Liaison, Sales, CRM Technical and HAD within the organization. External: External panel of Advocates/Lawyers, Governmental bodies, Registration department such as Sub-Registrar office, local administration, Village Administrative office, Taluk office, Land records offices, various other stakeholders, landowners, customers etc.,

7. QUALIFICATIONS, EXPERIENCE, & SKILLS: 

Minimum Qualification: Undergraduate in Law from a reputed University or Law school. Minimum Experience : Minimum of 7 - 10 years of work experience in a similar role preferably in real estate.

Job Specific Skills: Thorough knowledge and application of Property & Real estate related laws including RERA Up-to-date knowledge of and ability to deal with Development Regulations (like CMDA), Environmental laws, etc. IT Savvy (Word, Excel, PowerPoint). Should be able to write reports, prepare presentations and other documents.

Generic Skills: Communication skills: must be orally articulate, have good written communication skills and be a good listener.

Logical Reasoning: Demonstrate the ability to draw reasonable, logical conclusions or assumptions from limited information.

Department: Manager - Club House

Brief Job Description:

• The Clubhouse Manager is expected to conduct him/herself professionally and with tact, empathy, and diplomacy, acting in accordance with the club’s core values at all times.
• Ensures policies and procedures are upheld and rules are enforced for the Club house usage by Flat owners, tenants only.
• Is fully aware of the entire club's programs and upcoming events in order that he/she can respond accurately to members and potential members’ questions and concerns both in person and by phone, in courteous and timely manner.
• Supervises and provides orientation to Clubhouse Attendants. Creates work schedule for Clubhouse Attendants and monitors their attendance and shift roster.
• Promotes upcoming club events and programs which may include active marketing activities to promote the events. Assists in preparing for events (e.g. liaising with the Food & Beverage department.)
• Collects and tracks all sources of revenue coming into the clubhouse and provides appropriate reports.
• Purchases materials required for day-to-day clubhouse maintenance. Restocks clubhouse merchandise and takes inventory as required. Ensures the correct storage of equipment and supplies.
• Managing the Clubhouse library.
• Ensures the clubhouse, swimming pool, tennis courts and grounds are clean and presentable and ensures the clubhouse is secured when leaving (alarm set, and doors locked).
• Procure licenses for events if required by law.
• Liaising with local and governmental bodies for administrative purposes.
• Profit & Loss responsibility.

• Will oversee the general maintenance and upkeep of Air conditioners, lights, furniture, access control systems, lift, CCTV, internet, pump room, plant, and mechanical exhaust maintenance
• AMC, Insurance and securing and renewal of operational licenses such as fire, lift (environment CTO) etc., Ideal candidate must be someone with the following skills: Strong communication and interpersonal skills, High levels of customer service Accounting skills Preferably someone who is fluent in English, Tamil and Hindi. and has over 5 to 7 years operational experience of Club management / Resort management.